Connect front of house and kitchen
Give teams role-specific views of orders and service.
A shared operating picture for a busy restaurant.
A restaurant operations platform connecting the floor, kitchen and owner.
The overview
BizBill, in context.
Service depends on multiple roles acting on the same order while keeping billing and business records usable.
A restaurant operations platform connecting the floor, kitchen and owner.
Why this work matters
What a business can take from this.
Useful for restaurants coordinating people and orders. These are the opportunities the design is intended to support; results depend on the business and how the experience is used.
Support day-to-day tasks
Bring billing, tables and kitchen dispatch into a coherent workflow.
Give owners a broader view
Make operational and financial information available beyond the individual transaction.
SectorRestaurant operations
FocusProduct design & software development
Built withReact, Vite and Supabase
The challenge
A clear problem to solve.
Bring point of sale, table service, kitchen dispatch and owner oversight into a coherent operational product.
The objective
Give each role a relevant view of the same service workflow.
The approach
How the pieces connect.
Structure the application around the people doing the work, with separate interfaces for the floor, kitchen and management.
The experience, connected
How BizBill comes together.
Explore the parts of the experience and the path they create for the people using it.
Experience map03 connected parts
Each segment represents one part of the experience, not a percentage or performance measure.
Select a part to explore
01Point of sale and tables
POS and dine-in billing support the front-of-house transaction and table workflow.
02Kitchen display
A kitchen display and mobile waiter interface connect order dispatch with food preparation.
03Owner command centre
Financial views and attendance tools give owners a broader view beyond an individual bill.
The path through
From first look to next step.
Give each role a relevant view of the same service workflow.
- 01Take an order
- 02Coordinate service
- 03Review operations
Inside the experience
Three parts of the solution.
Open each part to see the thinking behind the experience.
01Point of sale and tables
+
POS and dine-in billing support the front-of-house transaction and table workflow.
02Kitchen display
+
A kitchen display and mobile waiter interface connect order dispatch with food preparation.
03Owner command centre
+
Financial views and attendance tools give owners a broader view beyond an individual bill.
The journey
From first look to next step.
A simple way to understand the experience from the visitor's perspective.
- 01
Take an order
POS and dine-in billing support the front-of-house transaction and table workflow.
- 02
Coordinate service
A kitchen display and mobile waiter interface connect order dispatch with food preparation.
- 03
Review operations
Financial views and attendance tools give owners a broader view beyond an individual bill.
The design principle
Operational software becomes easier to use when each screen reflects a real responsibility.
Continue exploring
Next case studyGrand Shalimar