Answer questions earlier
Give travellers a place to explore journeys and package details before contacting the team.
A more considered journey starts before departure.
A pilgrimage-first travel platform built around informed enquiries.
The overview
Al Amaan Tours & Travels, in context.
Travel decisions bring practical and emotional questions together. The platform gives pilgrimage, destinations and supporting services distinct places to be explored.
A pilgrimage-first travel platform built around informed enquiries.
Why this work matters
What a business can take from this.
Useful for travel businesses handling considered enquiries. These are the opportunities the design is intended to support; results depend on the business and how the experience is used.
Bring services together
Connect pilgrimage, destinations and travel support without making visitors navigate separate experiences.
Preserve enquiry context
Carry the relevant journey or service into the conversation so the team has a useful starting point.
SectorTravel & pilgrimage
FocusDigital platform & experience design
Built withNext.js, TypeScript and Supabase
The challenge
A clear problem to solve.
Bring pilgrimage guidance, travel discovery and enquiries into one coherent experience without promising details that require human confirmation.
The objective
Help visitors understand their options and begin a conversation with useful context already in place.
The approach
How the pieces connect.
A pilgrimage-first information architecture connects package fact sheets and destination pages to a contextual, multi-channel enquiry.
The experience, connected
How Al Amaan Tours & Travels comes together.
Explore the parts of the experience and the path they create for the people using it.
Experience map03 connected parts
Each segment represents one part of the experience, not a percentage or performance measure.
Select a part to explore
01Pilgrimage hubs
Dedicated Hajj and Umrah areas connect guidance with package fact sheets, including pricing bases and hotel distance information.
02Travel and services
Destination and service pages give leisure travel, flights, insurance and other support their own understandable paths.
03Contextual enquiries
The contact flow carries journey, package, destination or service context and supports phone, WhatsApp or email contact.
The path through
From first look to next step.
Help visitors understand their options and begin a conversation with useful context already in place.
- 01Explore a journey
- 02Review the details
- 03Ask the team
A closer look at Al Amaan Tours & Travels.
Explore the screens behind the experience.
Inside the experience
Three parts of the solution.
Open each part to see the thinking behind the experience.
01Pilgrimage hubs
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Dedicated Hajj and Umrah areas connect guidance with package fact sheets, including pricing bases and hotel distance information.
02Travel and services
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Destination and service pages give leisure travel, flights, insurance and other support their own understandable paths.
03Contextual enquiries
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The contact flow carries journey, package, destination or service context and supports phone, WhatsApp or email contact.
The journey
From first look to next step.
A simple way to understand the experience from the visitor's perspective.
- 01
Explore a journey
Dedicated Hajj and Umrah areas connect guidance with package fact sheets, including pricing bases and hotel distance information.
- 02
Review the details
Destination and service pages give leisure travel, flights, insurance and other support their own understandable paths.
- 03
Ask the team
The contact flow carries journey, package, destination or service context and supports phone, WhatsApp or email contact.
More of the experience.
See how the details come together across the project.
The design principle
For consequential decisions, clear boundaries and human follow-up are part of the experience.
Continue exploring
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